The Vested Group goes above and beyond NetSuite support with their proactive, continuous improvement offering, inVESTED PRO. You will enjoy named team members who know you, know your business, and know your solutions, understanding your direction and helping you plan for the future. Our simple-to-purchase and understand model, inVESTED PRO, will maximize the value of your NetSuite investment with practical solution advisement that aligns with your business goals and objectives.
EASY TO USE
inVESTED PRO is your single point of coordination for all service activities. You'll enjoy the simplicity of a single contract for all maintenance, administration, sustaining, and enhancement needs. Our model is built on responsive results when you need them and known costs, eliminating the wait for SOWs and surprise expenses.
NAMED ACCOUNT TEAM
Your inVESTED PRO named account team is familiar with you and your business. Your team knows your processes and solutions and will proactively develop plans with an understanding of the implications to your business.
UNDER ONE ROOF
inVESTED PRO has all the tools in the toolbox to give you complete solution assistance. We cover all your technical development needs, configuration, training, and module identification, new release insights, workaround assistance and support with ongoing alignment between your business and solution.
Address bugs, unexpected behaviors, and other system errors including Netsuite communication, account management, and module insight and assistance
NetSuite collaboration, implementation of additional modules, and adoption of new functionality
Import legacy data, automated customer information loading, and other mass updating
Annual health check and strategic planning, business initiative changes, configuration, process and functionality improvements, custom reporting
New hire training, leading practices, NetSuite tips and tricks
Regression testing for each release, release insights, and release usage recommendations