Support

SUPPORT

In Vested

NetSuite Support, Simplified.

Everyone can use a little support now and then.  If your business runs on NetSuite, inVESTED has all of the tools needed to support you! The Vested Group's support practice, inVESTED, can take care of your NetSuite support, development, and customization needs so you can concentrate on running your business.

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The inVESTED Difference

By letting us take care of the dirty work, it frees up your business personnel, reduces or eliminates the need for internal system training, and drastically reduces your time-to-resolution for service requests.

EASY TO USE

With an emphasis on simplicity, our support ticketing system works within NetSuite, ensuring your account support management is quick and painless. Our support clients also have the option of sending an email to our support account so logging a ticket on the go is just as easy.

DEDICATED ACCOUNT MANAGERS

Each of our support customers has a dedicated inVESTED account manager – someone who is familiar with your business and processes, eliminating the need to explain every detail with every ticket you submit. And all of our inVESTED account managers work exclusively in our support division, so their time and attention is solely focused on support activities.

IN-HOUSE DEVELOPMENT

Having an in-house development team makes for easy and timely project collaboration. Our team can even review and tune your existing scripts to make performance enhancements or corrections.

AFFORDABLE

Reduce waste with our budget friendly pricing setup. We bill in 15 minute increments to ensure you only pay for what you need.

inVESTED Support Services

NetSuite Support is just a click away.

Get in touch and let's start today.

Issue Resolution

Issue Resolution

Address system errors and other "bugs"; answer how to questions

Expand

Expand

Location additions, integrate NetSuite with other systems, implement additional NetSuite modules

Conversions

Conversions

Import legacy data, automated customer information loading and other mass updating

Enhance

Enhance

Form modifications, process and functionality improvements, custom reporting

NetSuite Corporate Liaison

NetSuite Corporate Liaison

The Vested Group can act on your behalf in communications with NetSuite

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Documentation

We offer professional documentation services that allow your organization to make the most of an implementation project or simply improve your business communications and training.

We'll show you how to flex
YOUR NETSUITE MUSCLES

NetSuite Training


POST IMPLEMENTATION TRAINING MATERIALS | PROCEDURAL HANDBOOKS | BEST PRACTICES

Whether transitioning one business process or an entire operation to NetSuite, you want to ensure your employees understand the new systems and procedures and most importantly, feel comfortable with any new processes or tasks. Give your organization and employees the confidence and competence needed to realize the greatest return on your NetSuite investment. With our professional training services, the frustrations and growing pains that may come with a change will be minimized, and the transition to your new systems will be a smooth one.

We will help you flex your NetSuite muscles.

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