Support Team | The Vested Group

Curious about the employees of The Vested Group?

You've come to the right place!

Pretty much every organization you talk to these days will tell you what makes them different is their people. While most probably say this with the utmost sincerity – as do we! – The Vested Group has given a lot of thought to our differentiator and we are able to be a little more precise. Internally, we refer to The Vested Group as TVG and we’ve discovered what makes our people different is something we refer to as TVGenius.

What is TVGenius?

TVGenius, [tee-vee-jeen-yuhs], noun:

That unique set of superpowers each one of us has that make us brilliant or amazing. Sometimes this is easy to identify like coding skills or an uncanny encyclopedic knowledge of saved search wildcards, and sometimes more elusive like being able to diffuse a tense interaction merely by your tone of voice.
That spark or flash of inspiration that pops up unintentionally and inexplicably wows everyone on your project team and beyond and consistently underscores who you are and why you fit in at The Vested Group so well.
The only accurate answer to: where did he learn that? …how’d she come up with that? …when did you find that? …how did he know that? …how did she do that? It’s that cool thing you do that can’t be learned or taught but just is.

What is your NetSuite superpower? X-RAY vision. I have the ability to leverage the saved search tool/PLSQL to extract specific data in the vast, varying sea of client data.
What’s the most interesting project you’ve worked on and why? A reverse logistics project. With such complex process flows and reporting, it was truly eye-opening!
What’s your favorite remote working life-hack? Noise-cancelling headphones! Shutting out all of the random noise that occurs around, and in, the house is paramount to maintaining focus!
Which one of The Vested Group’s Core Values speaks to you the most and why?
OWN IT: In this crazy time where we are all at home, we have to own our part of the bigger picture.
Why should a potential client work with The Vested Group? The Vested Group is a highly dedicated, intelligent, and fun team to work with. We aren't stuffy people that play know-it-all...

What is your NetSuite superpower? Longevity…I have project managed at least 100 NetSuite engagements in my tenure..
What’s the most interesting project you’ve worked on and why? It was for a media and research company that had 30 subs and wanted to import 3 years of Trial Balance history…I was the lucky data migration importer 😊.
What’s your favorite remote working life-hack? Taking my dog Pumpkin for short walks during the day to get away from my desk.
Which one of The Vested Group’s Core Values speaks to you the most and why?
Enjoy the Ride - Enjoying what you do and the people you work with is a true gift.
Why should a potential client work with The Vested Group? The #1 reason is the people. Hard working, dedicated people that care about improving business processes and making companies jobs easier and more efficient.

What is your superpower? Communication! I’ve worked in a few industries throughout my career and have learned that clearly communicating with any audience is key.
What’s the most interesting project you’ve worked on and why? I come from a high-mix/low-volume manufacturing environment, so I’ve participated in setting up production lines for some pretty cool electronics.
What’s your favorite remote working life-hack? A mid-day walk! It gives you the energy boost needed for a productive afternoon.
Which one of The Vested Group’s Core Values speaks to you the most and why? Appreciate That Failure is Learning: The idea of failing can be scary, so this is the perfect reminder that there is such a huge positive that can come out of a failure.
Why should a potential client work with The Vested Group? I can confidently say that whoever a potential client works with is going to be so kind and so hardworking!

What is your NetSuite superpower? Delivering value to clients by leading a team of consultants that provide world class NetSuite support and optimization services.
What’s the most interesting project you’ve worked on and why? Taking a client that sells children's toys live over the Black Friday/Cyber Monday weekend when they had record sales and fulfillment of approximately 100,000 orders.
What’s your favorite remote working life-hack? Sonos and Spotify.
Which one of The Vested Group’s Core Values speaks to you the most and why? I aspire to be ALL IN everyday and it's what describes the #TVGenius - bring your "A" game for clients, be there for teammates, and create a culture that makes it the best job ever.
Why should a potential client work with The Vested Group? Because we're a team of Rock Stars that is going to do everything possible to ensure that our clients achieve their business objectives leveraging everything NetSuite has to offer.

What is your NetSuite superpower? Saved Search superpower!
What’s the most interesting project you’ve worked on and why? Integrating ChannelAdvisor with NetSuite. It is always fun to learn the ins and outs of a new platform and its features.
What’s your favorite remote working life-hack? Keeping my office clutter-free. This helps with concentration and lessens distractions.
Which one of The Vested Group’s Core Values speaks to you the most and why? Own It: I love learning new things and embracing any challenge sent my way.
Why should a potential client work with The Vested Group? The Vested Group will cater to your company's specific needs with a team of skilled consultants that are ready to take on your dirty work.

What is your NetSuite superpower? Developing quick connections and effectively communicating with my co-workers.
What’s the most interesting project you’ve worked on and why? Creating social media content for the company that was on-trend and informative.
What’s your favorite remote working life-hack? Changing locations in the house throughout the day.
Which one of The Vested Group’s Core Values speaks to you the most and why? Give Them Your Shirt: Part of what makes a team work well together is the willingness to help one another. The desire our team has to help each other is a reflection of humble leadership, which we are all better for.
Why should a potential client work with The Vested Group? I have never met a more dedicated group of people who wants the best for the client at all times. Everyone here loves what they do and loves working with each other— it’s the perfect combo!

What is your NetSuite superpower? Being a bridge! Understanding the end user need and helping to find or connect to the right solutions.
What’s the most interesting project you’ve worked on and why? Working on a project to reclaim precious metals lost during manufacturing processes.
What’s your favorite remote working life-hack? Disconnect for lunch - leave it all at the desk and have a reset.
Which one of The Vested Group’s Core Values speaks to you the most and why? Own it! The good, the bad, and everything in between make you, you, and helps build knowledge.
Why should a potential client work with The Vested Group? The passion - everyone here is dedicated to an excellent solution AND client experience.

What is your NetSuite superpower? Warehouse Integrations.
What’s the most interesting project you’ve worked on and why? Receiving custom orders through a configuraoer and feeding it into advanced manufacturing with order-specific manufacturing routings, BOMs and notes.
What’s your favorite remote working life-hack? My own, personal daily planning template…it keeps me on track and helps give me a sense of accomplishment each day.
Which one of The Vested Group’s Core Values speaks to you the most and why?Appreciate that Failure is Learning – It has been my experience that failure is the great teacher of everything.
Why should a potential client work with The Vested Group? The People – you will be hard pressed to find a group of people that will care more and work harder.

What is your NetSuite superpower? Bringing 20+ years of financial management experience to each client's project.
What’s the most interesting project you’ve worked on and why? A client that directed phone calls to appropriate companes. Average revenue per transaction was <$1.
What’s your favorite remote working life-hack? Shorts.
Which one of The Vested Group’s Core Values speaks to you the most and why? "Always Do The Right Thing" - a life core value.
Why should a potential client work with The Vested Group? True dedication to core values, a great attitude and a dedication to help our clients reach their business objectives with NetSuite.

What is your NetSuite superpower? My NetSuite superpower is SuiteCommerce and SuiteCommerce Advanced implementation.
What’s the most interesting project you’ve worked on and why? A project that consisted of implementing ERP, SCA, and SCIS. Our team was able to successfully implement a true omnichannel platform.
What’s your favorite remote working life-hack? My favorite remote working life-hack is to give yourself a “virtual commute” before and/or after work. For me, this is now a walk or run.
Which one of The Vested Group’s Core Values speaks to you the most and why?Always Do the Right Thing: My mom always told me a quote by Henry David Thoreau growing up, “Goodness is the only investment that never fails.”
Why should a potential client work with The Vested Group? Potential clients should work with The Vested Group because of the people. The people are intelligent, genuine, driven and invested in you.

What is your NetSuite superpower? Coming up with creative solutions to unique business requirements.
What’s the most interesting project you’ve worked on and why? Our first implementation with a reverse logistics company. It was a unique industry that I didn’t know much about at the time and it really challenged me to think outside of the box.
What’s your favorite remote working life-hack? Installing a lock on my office door so my kids can’t barge in when I’m on a call.
Which one of The Vested Group’s Core Values speaks to you the most and why? Appreciate that Failure is Learning: ”Failure is success in progress” – Albert Einstein
Why should a potential client work with The Vested Group? I’d put our people up against any other consulting firm out there. We also shoot you straight and tell it like it is, even when it may not be beneficial for us.

What is your NetSuite superpower? Being able to understand the user’s true needs and come up with solutions that they may not have thought were even possible.
What’s the most interesting project you’ve worked on and why? Implementing a laboratory information system and then tying the engineering control module data to the laboratory results. This allowed the users review laboratory results and the manufacturing run data together.
What’s your favorite remote working life-hack? Sometimes you just have to get up and walk around to solve the problem at hand. Clear your head.
Which one of The Vested Group’s Core Values speaks to you the most and why? “Always Do the Right Thing” - because this core value ties to so many other core values. If you are always doing the right thing, you “Own It”, you “Give Them Your Shirt”, and you are “All In”.
Why should a potential client work with The Vested Group? We are a partner in your endeavors and we truly want to help your organization succeed.

What is your NetSuite superpower? Finding creative solutions and workarounds to extend standard NetSuite functionality.
What’s the most interesting project you’ve worked on and why? A project for a client in the consumer goods industry, that allowed me to understand the complexities around ingredient sourcing and the manufacturing process.
What’s your favorite remote working life-hack? Get a daily routine going, even after work hours, to make sure you stay focused.
Which one of The Vested Group’s Core Values speaks to you the most and why? Give Them Your Shirt: To me it defines what the company culture is like at The Vested Group. Everyone is always looking for ways to help out those around us, and ultimately add value.
Why should a potential client work with The Vested Group? We are committed to our clients and their organizations. Whether it be an implementation project or a break-fix issue, rest assured knowing we’ve got your back.

What is your NetSuite superpower? Helping important people make sense of complex data with saved searches.
What’s the most interesting project you’ve worked on and why? Helping a rental company plot the current location of its rental assets by integrating Google Maps into NetSuite. Neat!
What’s your favorite remote working life-hack? 10,000 steps a day! Clears my head and helps me focus.
Which one of The Vested Group’s Core Values speaks to you the most and why?Give Them Your Shirt: Knowing I work with a team dedicated to one another.
Why should a potential client work with The Vested Group? We care… enough to offer our personal cellphone numbers. You can call me anytime.

What is your NetSuite superpower? Researching complex issues and quickly interpreting the client’s needs.
What’s the most interesting project you’ve worked on and why? Completing NetSuite’s SuiteLife Campus Bootcamp, an interactive and hands-on 6-week program that teaches consultants on business processes, client management, communication best practices, application configuration, and much more. It was a great experience and would recommend to all new consultants beginning their journey with NetSuite.
What’s your favorite remote working life-hack? Squeezing in 10 minutes to meditate or stretch in between meetings.
Which one of The Vested Group’s Core Values speaks to you the most and why? Appreciate that Failure is Learning: I appreciate the growth, innovation and drive to be better that comes with every teaching moment.
Why should a potential client work with The Vested Group? The Vested Group invests in their employees, and to invest in their employees is to invest in their clients - to create opportunities for excitement and growth and to form greater connections with clients.

What is your NetSuite superpower? System Administration
What’s the most interesting project you’ve worked on and why? I was visiting a client and my dream dog was roaming the halls of the office. If your dog is well behaved, you could bring them to the office!
What’s your favorite remote working life-hack? A bar stool – make shift desk with my second screen connected to the big screen TV.
Which one of The Vested Group’s Core Values speaks to you the most and why? Give Them Your Shirt: I am highly motivated and impressed on how the team is extending this core value internally and externally today.
Why should a potential client work with The Vested Group? We are truly a humble, hardworking set of individuals that bring uniqueness to the table in a way that provides solutions to our clients.

What is your NetSuite superpower? Patience. I can easily fill the shoes of someone learning the system from scratch.
What’s the most interesting project you’ve worked on and why? Completing Oracle’s SuiteLife Campus program. Over the course of 6-weeks I was able to saturate myself with hands-on experience previously unavailable.
What’s your favorite remote working life-hack? Using one of my Swiss balls as a chair. Sitting on a sphere keeps my core active and also provides leverage for a good stretch!
Which one of The Vested Group’s Core Values speaks to you the most and why? Appreciate that Failure is Learning: Keeping a Growth Mindset is key to my sense of fulfillment.
Why should a potential client work with The Vested Group? We have the most talented and dedicated group of individuals I’ve ever had the chance to work with.

What is your NetSuite superpower? Besides logging in, my superpower is Matrix items.
What’s the most interesting project you’ve worked on and why? I have found, in the used devise market, it is challenging to integrate the business needs of buying, selling, and/or scrapping electronics.
What’s your favorite remote working life-hack? Business-casual is now business on top and casual on bottom. It makes wardrobe changes smoother.
Which one of The Vested Group’s Core Values speaks to you the most and why? OWN IT: This removes pride and fear as road blocks to progress and allows for collaborative change.
Why should a potential client work with The Vested Group? It is a big risk to implement new technology into your business and The Vested Group is a Partner throughout the process, not a vendor.

What is your NetSuite superpower? My ability to break the ice with new people and win them over with kindness, support, and empathy.
What’s the most interesting project you’ve worked on and why? My contribution to our diversity, inclusion, and equality council to set up an event with the office and community to have a potluck of different countries' foods and share cultures through a meal.
What’s your favorite remote working life-hack? Taking 20-minute intervals with breaks in-between as well as taking a walk outside at least twice a day to get the blood flowing.
Which one of The Vested Group’s Core Values speaks to you the most and why? Give Them Your Shirt: Helping others is a key motivator in my life. People are always going to need some type of support throughout life and it’s important to always give back in service, knowledge, and conversation.
Why should a potential client work with The Vested Group? We genuinely want to support and teach you how to utilize NetSuite for the best performance of YOUR company. We are only able to grow if you grow and scale first, that’s why we make clients 0ur #1 priority all the time.

What is your NetSuite superpower? Advanced Financials module.
What’s the most interesting project you’ve worked on and why? I’m working with an event marketing company that provides motivational coaching. I’ve gained exposure to inter-company and advanced revenue management.
What’s your favorite remote working life-hack? 5-minute walks throughout the day to stay sane.
Which one of The Vested Group’s Core Values speaks to you the most and why? ALL IN: I love that people have no problem helping and sharing knowledge.
Why should a potential client work with The Vested Group? We form a partnership with our counterparts. We accomplish this by over-communicating, enforcing accountability, and setting expectations.

What is your NetSuite superpower? Workflows and coming up with functional designs for custom solutions.
What’s the most interesting project you’ve worked on and why? The most interesting client I had manufactured electrical wire. The engineering it takes to make wire is more complicated than I thought.
What’s your favorite remote working life-hack? Webcams are great for making you feel connected to your coworkers while stuck at home.
Which one of The Vested Group’s Core Values speaks to you the most and why? Appreciate that Failure is Learning. It speaks volumes to how our company helps employees grow. “Failures” are teachable moments.
Why should a potential client work with The Vested Group? We’re incredibly adaptable. We’re able to come up with solutions and project plans that meet all our clients' process and budget requirements.

What is your NetSuite superpower? To boldly import CSV files that no man or woman has imported before.
What’s the most interesting project you’ve worked on and why? Transitioning a travel media company’s CRM from SalesForce to NetSuite. Unlimited creativity.
What’s your favorite remote working life-hack? Video conferences only see you from the chest up. Every day I am half business, half Star Wars pajamas.
Which one of The Vested Group’s Core Values speaks to you the most and why? Do The Right Thing: It encourages us to not take the easy route.
Why should a potential client work with The Vested Group? We have the best balance of professionalism and fun.